Documents of interest on SICTED

What is SICTED?
SICTED is a methodology that provides an integral and permanent quality management system in a tourist destination with a new conception of the expected results, a focus on continuous improvement and an attitude of recovery and enhancement of resources and space.
The Port de Sitges obtained the Biosphere Costa Barcelona commitment in 2017
In 2017 the concessionaire of the Port de Sitges decided to join *BIOSPHERE and its commitment to Responsible Tourism.

Thanks to this integral management system, the user is offered a tourism developed in a rational way that can contribute to the promotion of new non-aggressive tourism models and to the environment from a perspective of social and cultural enrichment.

The Port de Sitges obtained the SICTED diploma in 2009
In 2009 the concessionaire of the Port de Sitges decided to join SICTED and its project to improve the quality of tourist destinations.

Thanks to this integral quality management system, the user is offered a homogeneous level of quality in all the services offered in the same tourist destination.

The diploma is valid for two years, although it is subject to an annual monitoring evaluation. Since then, the Port de Sitges has been renewed every year until today.

Direct benefits of the Distinction of Commitment of Tourist Quality
Creation of a permanent management structure

Providing a consistent level of quality across all services

Participate with more than 100 destinations in a national project

Improve internal management, especially that of processes related to customer satisfaction

Increase team rating

Participate in the largest tourism quality project developed in Spain, together with more than 5,900 companies.

Opting for the Distinctive Tourism Quality Commitment


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