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Documents of interest on ISO 9001:2015 certification

Documents of interest on ISO 9001:2015 certification
What is ISO 9001:2015 Certification?
The ISO 9001:2008 is the basis of the quality management system, it is an international standard, which focuses on all the elements of operational administration that a company needs to have an effective system that allows it to manage and improve the quality of its products or services.

The ISO 9001:2008 Standard developed by the International Organisation for Standardisation (ISO), determines the requirements for a Quality Management System (QMS), which can be used for internal application by organisations, regardless of whether the product or service is provided by a public entity or a private company, whatever its size, for certification or contractual purposes.

Port de Sitges obtains ISO 9001:2015
In 2012 the concessionaire Puerto de Aiguadolç-Sitges S.A., decided to start the implementation of the quality and environment systems 9001 and 14001. This implementation concluded satisfactorily in 2014, with the obtaining of the corresponding ISO certifications.

All this, thanks to the effort, involvement and professionalism of the employees of the Port de Sitges, which allows us to obtain suitable results, thus being able to successfully certify our objective.

From here we thank them all as well all the holders of right of use, business premises and users in general that, with their collaboration allow us to maintain in force these two labels.

Direct benefits of obtaining 9001:2015 certification
  • Improved document control and recording
  • Improved customer service and communication management
  • Control and preventive maintenance
  • Creation of an incident management centre
  • Creation and implementation of procedure systems and work instructions
  • Better management with compliance with the LOPD
  • Facilitated the renewal of the Blue Flag and SICTED label
  • Improved time management and productivity
  • Improved management with suppliers
Information to suppliers
As a fundamental part for the correct functioning of our activity, we periodically evaluate the services that you provide us, based on parameters such as: compliance with the deadline, quality of service and environmental performance, among others.

If we do not meet our expectations, you will be informed in writing because you can provide us with proposals for solutions aimed at achieving an adequate degree of satisfaction once again.

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